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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherry Wangen

May 15, 2025

5  out of  5
rating by Sherry Wangen
"Daniel provides excellent customer service. He is very informed and efficient at what he does. If you are looking for a personalized experience, and individualized attention to your specific needs, this is your agent!"
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Ted McWilliams

May 15, 2025

5  out of  5
rating by Ted McWilliams
"As a long-term State Farm customer, I was pleased by the helpfulness of Rhyann at the Tol Graves State Farm location in Mesa. We recently moved to the area and walked into their office without an appointment. Rhyann helped us update our policies and ensure we were fully covered. Nice team to work with."
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Maleah Terrill

May 12, 2025

5  out of  5
rating by Maleah Terrill
"Til Graves State Farm has been very good to my family for several years! Our agent is Daniel and he is so quick to respond and always friendly and helpful! Excellent service all around!"
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Connie Farmer

April 30, 2025

5  out of  5
rating by Connie Farmer
"Transferring my car insurance from my longtime wonderful agent in Virginia to AZ. How fortunate for me that I picked this State Farm office Great service, professional and friendly. Taylor is now my forever agent as long as I am in AZ. She made the transition so easy. She knows about insurance. Office was comfortable and neat. Located in a very nice area."
We responded:
"Connie, we appreciate your review and welcome you as a new customer to our Agency. We agree Taylor is awesome. Please let us know if you ever need any help with your Auto or Home Insurance! We will be here for you..."
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Jason Honcharevich

April 30, 2025

5  out of  5
rating by Jason Honcharevich
"Worked with Taylor and customer service has been great!"
We responded:
"Thanks Jason we appreciate your business and value your feedback. "
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Hanh Hoang

April 25, 2025

5  out of  5
rating by Hanh Hoang
"We are very happy with State Farm service at this agency. Daniel Garcia helps us a lot during our many years with this office so far and he is very nice to handle everything for us."
We responded:
"Thank you Hanh, we appreciate you! "
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Kimberly Jolly

April 17, 2025

5  out of  5
rating by Kimberly Jolly
"Rhyann is the best insurance agent! She is always there to help, she is knowledgable, and is truly the sweetest person ever! Rhyann will always be my go to girl for anything insurance related! Explained everything to me. I have been thinking about switching to State Farm for a long time. Glad I finally did ."
We responded:
"Hi Kimberly, we are glad you came to State Farm and our office. It's an honor to have you as a new customer. We agree Rhyann is a great asset to our office. We are here if you need us for any of your future Auto Insurance needs. "
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Chris

March 9, 2025

5  out of  5
rating by Chris
"We have been with State Farm for over 20 years. Over the years, we started to realize that we were not getting the service we wanted, so we started shopping around. That's when we found Tol Graves office and his lead agent Daniel Garcia. Daniel is very responsive and takes the time to understand our questions. Great person and I trust him. We are so happy with the service and wished we would have switched years ago. Thanks for the hard work! Thanks Daniel!"
We responded:
"Thank you Chris. We agree Daniel truly wants our clients to have a great experience. It's not always easy in the Insurance business but we will always work for you and want you to feel valued and cared for. Tol"
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Car Tracs

March 5, 2025

5  out of  5
rating by Car Tracs
"Came in looking for a better deal from State Farm on a recommendation from a friend. Talked to Rhyann and she really helped us get a good deal. Will be moving our auto insurance over next."
We responded:
"We are glad you had a good experience with Rhyann. Let us know if you have any other questions about your Auto Insurance. "
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Randy H

February 14, 2025

5  out of  5
rating by Randy H
"I work primarily with Taylor and she is awesome! Handled my policy transfers from another state without any issue or disruption. Her response time, clarity responding to my questions and professionalism to calls or emails is phenomenal! Highly recommend this office, and especially Taylor! I've had several agents in AZ over the years and this office is by far the best."
We responded:
"Taylor is awesome and she works hard to help our customers every day. Our office has over 60 years of combined Agency and Insurance experience. We do appreciate your feedback, and we value you and your business. "
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Ken Jensen

January 20, 2025

5  out of  5
rating by Ken Jensen
"Great service and prompt response from this agency. Thanks."
We responded:
"Hi Ken, thanks and we look forward to working with you in the future! "
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Hiedi Hamblin

November 19, 2024

5  out of  5
rating by Hiedi Hamblin
"I have had the pleasure of working with Daniel on several occasions now and he is great. As an agent myself I know what it takes to get the job done and get it done right and so far he has exceeded expectations!"
We responded:
"Thanks Hiedi, I am glad you had a good experience with Daniel and our office. Daniel does a great job with our customers. We are here if you need us, and we appreciate your business. "
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Jordan Anderson

November 15, 2024

5  out of  5
rating by Jordan Anderson
"Rhyann is the best insurance agent ever! She is always there to help, she is knowledgable, and is truly the sweetest person ever! Rhyann will always be my go to girl for anything insurance related! Thank you!!"
We responded:
"Thanks Jordan, we agree and are glad Rhyann is on our team. We are also glad you are a client. Thank you for the feedback. "
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Bill Lee

November 13, 2024

5  out of  5
rating by Bill Lee
"Job well done Staff very knowledgable Enjoyed the entire process of switching to State Farm"
We responded:
"Bill, welcome to State Farm and our Agency. We provide old fashioned customer service and still answer our phones. We appreciate your review and your business. Please reach out if you need anything!"
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Apache Junction

November 9, 2024

5  out of  5
rating by Apache Junction
"Dealt with Julie Richard. I found her very professional and extremely helpful.. Highly recomend her"
We responded:
"Julie is awesome and we are glad she is on our team. We are always available if you need us. Thank you for the feedback. "
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Matthew Bolt

November 6, 2024

1  out of  5
rating by Matthew Bolt
"Here we go again. I have several accounts through state farm and all bills have been in paper format. Well guess what, they switched it over to digital without my permission. So now that they messed up and I didn't receive my bill via paper I now have a $10 late fee. This company has truly gone down the drain. Had hail and wind damage on roof and they won't take care of the replacement needed. Excuse after excuse. Been insured with state farm for many many years. They are not like they use to be. They don't go out of the way to insure everything. Everything is a risk and they have no interest in helping. They just push you off to another broker company to assist you. Looks like it's time to start getting quotes with other companies for everything I have insured through them."
We responded:
"Thank you Matthew!"
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Mike Mercer

September 24, 2024

5  out of  5
rating by Mike Mercer
"Can’t thank the team at Tol Graves Ins and Fin Svs Inc. enough for helping me with my insurance needs. Dan was exceptionally helpful!"
We responded:
"Mike, Thank you for the feedback! We appreciate you and your review. Tol"
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Cathy Barrentine

September 17, 2024

5  out of  5
rating by Cathy Barrentine
"Daniel Garcia new exactly what I needed and handled my request instantly."
We responded:
"Thank you, Cathy! "
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Tom

August 29, 2024

5  out of  5
rating by Tom
"Very professional and courteous! Each Agent (Tol Graves in this case) and how they organize their office is unique and does make a difference in terms of customer satisfaction. In other words, it's not just a simple matter of all State Farm Agents are the same since the overarching company is still State Farm. The detailed training and attention to detail are different within the office of each Agent. Tol does a phenomenal of running his office, and his staff is second to none in terms of providing timely, thorough, fair, and very knowledgeable customer service. Thanks!"
We responded:
"We appreciate the kind words Tom. We will always do our best to uphold the concepts in your review. Tol"
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Diane Stillwell-Dhume

August 15, 2024

5  out of  5
rating by Diane Stillwell-Dhume
"I moved to Arizona four years ago and needed to find a new car insurance company. I don't remember how I decided on Tol Graves - State Farm Insrance Agency, but what a blessing they have been; specifically Daniel Garcia. He provides excellent customer service and handles everything so smoothly. He is a pleasure to work with and cares deeply about his clients."
We responded:
"We appreciate the Feedback on Daniel. I agree he really does care! Tol "
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Karen Romersa

July 31, 2024

5  out of  5
rating by Karen Romersa
"Rhyann Dimbatt thank you for calling us. Your kind demeanor and expertise were a winning combination with my husband. We feel confident that we have a better policy and better value working with you and your Tol Graves State Farm office."
We responded:
"Hi Karen. I am glad Rhyann and our State Farm Agency were able to assist you. We will pass on your compliment to Rhyann!. Tol"
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Rhoda Williams

July 30, 2024

5  out of  5
rating by Rhoda Williams
"Rhyann was very patient with me transferring all my insurance coverage back to State Farm. So awesome that they cover manufactured homes."
We responded:
"Thank you, Rhoda. I am glad to hear Rhyann made you experience transferring to our office a good one. "
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alaina blawat

July 26, 2024

5  out of  5
rating by alaina blawat
"Taylor is wonderful to work with. Responds quickly and is very knowledgeable"
We responded:
"Thak you for the feedback Alaina! "
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Tony Neal

July 24, 2024

5  out of  5
rating by Tony Neal
"Friendly and very fast to respond when information is requested."
We responded:
"Thanks Tony!"
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D. Rines

July 17, 2024

5  out of  5
rating by D. Rines
"I would like to recommend State Farm agent, Taylor Smith. I was searching for auto and home insurance and she patiently listened, responded quickly to my questions and gave me excellent options based on my needs. Thank you Taylor!"
We responded:
"We appreciate you feedback on Taylor!"