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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Bolt

September 24, 2024

1  out of  5
rating by Matthew Bolt
"Had hail and wind damage on roof and they won't take care of the replacement needed. Excuse after eixude. Been insured with state farm for many many years. They are not like they use to be. They don't go out of the way to insure everything. Everything is a risk and they have no interest in helping. They just push you off to another broker company to assist you. Looks like it's time to start getting quotes with other companies for everything I have insured through them."
We responded:
"Thank you Matthew!"
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Mike Mercer

September 24, 2024

5  out of  5
rating by Mike Mercer
"Can’t thank the team at Tol Graves Ins and Fin Svs Inc. enough for helping me with my insurance needs. Dan was exceptionally helpful!"
We responded:
"Mike, Thank you for the feedback! We appreciate you and your review. Tol"
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Cathy Barrentine

September 17, 2024

5  out of  5
rating by Cathy Barrentine
"Daniel Garcia new exactly what I needed and handled my request instantly."
We responded:
"Thank you, Cathy! "
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Tom

August 29, 2024

5  out of  5
rating by Tom
"Very professional and courteous! Each Agent (Tol Graves in this case) and how they organize their office is unique and does make a difference in terms of customer satisfaction. In other words, it's not just a simple matter of all State Farm Agents are the same since the overarching company is still State Farm. The detailed training and attention to detail are different within the office of each Agent. Tol does a phenomenal of running his office, and his staff is second to none in terms of providing timely, thorough, fair, and very knowledgeable customer service. Thanks!"
We responded:
"We appreciate the kind words Tom. We will always do our best to uphold the concepts in your review. Tol"
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Diane Stillwell-Dhume

August 15, 2024

5  out of  5
rating by Diane Stillwell-Dhume
"I moved to Arizona four years ago and needed to find a new car insurance company. I don't remember how I decided on Tol Graves - State Farm Insrance Agency, but what a blessing they have been; specifically Daniel Garcia. He provides excellent customer service and handles everything so smoothly. He is a pleasure to work with and cares deeply about his clients."
We responded:
"We appreciate the Feedback on Daniel. I agree he really does care! Tol "
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Karen Romersa

July 31, 2024

5  out of  5
rating by Karen Romersa
"Rhyann Dimbatt thank you for calling us. Your kind demeanor and expertise were a winning combination with my husband. We feel confident that we have a better policy and better value working with you and your Tol Graves State Farm office."
We responded:
"Hi Karen. I am glad Rhyann and our State Farm Agency were able to assist you. We will pass on your compliment to Rhyann!. Tol"
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Chris

July 31, 2024

5  out of  5
rating by Chris
"We have been with State Farm for over 20 years. Over the years, we started to realize that we were not getting the service we wanted, so we started shopping around. That's when we found Tol Graves office and his lead agent Daniel Garcia. Daniel is very responsive and takes the time to understand our questions. Great person and I trust him. We are so happy with the service and wished we would have switched years ago. Thanks for the hard work! Thanks Daniel!"
We responded:
"Thank you Chris. We agree Daniel truly wants our clients to have a great experience. It's not always easy in the Insurance business but we will always work for you and want you to feel valued and cared for. Tol"
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Rhoda Williams

July 30, 2024

5  out of  5
rating by Rhoda Williams
"Rhyann was very patient with me transferring all my insurance coverage back to State Farm. So awesome that they cover manufactured homes."
We responded:
"Thank you, Rhoda. I am glad to hear Rhyann made you experience transferring to our office a good one. "
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alaina blawat

July 26, 2024

5  out of  5
rating by alaina blawat
"Taylor is wonderful to work with. Responds quickly and is very knowledgeable"
We responded:
"Thak you for the feedback Alaina! "
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Tony Neal

July 24, 2024

5  out of  5
rating by Tony Neal
"Friendly and very fast to respond when information is requested."
We responded:
"Thanks Tony!"
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D. Rines

July 17, 2024

5  out of  5
rating by D. Rines
"I would like to recommend State Farm agent, Taylor Smith. I was searching for auto and home insurance and she patiently listened, responded quickly to my questions and gave me excellent options based on my needs. Thank you Taylor!"
We responded:
"We appreciate you feedback on Taylor!"
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maddy smith

July 12, 2024

5  out of  5
rating by maddy smith
"Wonderful. Daniel is my rep and he’s just the best."
We responded:
"Thank you! "
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Ria Contreras

June 26, 2024

5  out of  5
rating by Ria Contreras
"Super quick response to my phone call and Rhyann Dimbatt assisted me with ease and promptness. Highly recommend if you want something easy and no fuss for renter's insurance."
We responded:
"Ria, thanks you for the recommendation. We appreciate you too. Tol"
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Mary Elliott

June 21, 2024

5  out of  5
rating by Mary Elliott
"Handled my change to State Farm over the phone. Taylor was excellent. She answered all questions and made it easy to decide to go with State Farm Insurance."
We responded:
"We appreciate you Mary. Thank you for the feedback on Taylor. She is excellent in my opinion. Tol"
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Ed Kovach

June 13, 2024

5  out of  5
rating by Ed Kovach
"Daniel got me all set in no time, and Julie was a big help. Thanks for the great service."
We responded:
"Thanks for your business Ed and for the comments. We love a good team here... Tol"
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Marco Sozzi

April 25, 2024

5  out of  5
rating by Marco Sozzi
"Daniel Garcia with State Farm Insurance is totally awsome. He and his entire team provide me with terrific customer service and their pricing is more competive than Farmers & AAA. If you are considering switching insurance providers, please give Daniel Garcia a call. I think you will be pleasantly surprised 🙃🙂"
We responded:
"Thanks Marco, we really appreciate the recommendation and your kind words about our Team. Tol"
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Dennis Sarauw

April 19, 2024

5  out of  5
rating by Dennis Sarauw
"Everyone in the office are very welcoming and informative. Daniel is amazing!!!!"
We responded:
"Thanks Dennis. You're Amazing too. Tol"
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Isaiha McCourt

April 2, 2024

1  out of  5
rating by Isaiha McCourt
"Horrible service , they started my insurance days after i asked and when i asked for a refund i get excuses it’s been 2 months"
We responded:
"We are truly sorry for any delays and that you felt you received poor service. Our office strives to provide personal and timely service to our customers. After review, I could not find your name associated with our office. We did find a K. Sanchez if that is who you are referring to. Our office stayed after closing on a Friday afternoon to accommodate your need for Auto Insurance. We confirmed that you wanted the policy effective date as your renewal date the following Monday. After we submitted the application, you informed us you wanted the policy effective that same day. Once we submit the application, we cannot make changes until the policy issues. The following Monday Morning you requested that we flat cancel your policy. Our office submitted the cancel request timely and at the time of your call. We did everything that you asked of our office. Our Agency has no control or authority over State Farm Underwriting and the time frame it takes to issue a policy and/or back date a cancellation. Our Agency does not process the refunds. However, I see that your bank has returned and refunded your initial payment. If you would like to discuss your concerns in more detail with State Farm Underwriting, you can call toll free 1.855.733.7333 option 7. We understand that delays with processing can occur even if they are rare. We wish you all the best. "
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Gina Moraga

March 22, 2024

5  out of  5
rating by Gina Moraga
"Daniel is always great! Very professional, helpful and quick to answer any emails or concerns I may have."
We responded:
"We love Daniel too. Thanks for the feedback."
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Patricia VanDerhagen

February 15, 2024

5  out of  5
rating by Patricia VanDerhagen
"Taylor was very polite. Friendly and professional."
We responded:
"Taylor is the best. "
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Christine L

December 27, 2023

5  out of  5
rating by Christine L
"I cannot express how grateful I am for Daniel! I have work with him for years and he has provided exceptional service.its because of him I wouldn’t even think of going elsewhere. We are covered for everything with Statefarm. He is honest and reliable. So lucky to work with him."
We responded:
"Thank you for the kind remarks about Daniel!"
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Marie ValSan

December 18, 2023

5  out of  5
rating by Marie ValSan
"Daniel was awesome!! He helped me with transitioning from my previous vehicle to my new Honda :^)!! Thank you!"
We responded:
"Thank you for the review. "
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Corinne Powers

December 15, 2023

5  out of  5
rating by Corinne Powers
"Everyone is so friendly here! Always happy to help and answer any questions I may have. I know I'm getting the best rates here."
We responded:
"Hi Corinne, We do appreciate you and your business. Thank you for your kind words. "
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Bob Stutesman

November 20, 2023

5  out of  5
rating by Bob Stutesman
"Excellent service and followup to insure I had the proper documentation. Friendly and efficient"
We responded:
"Hi Bob, we are here to make Insurance as easy as possible. Thank you for allowing us to be your Insurance Agent. "
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hattiejune jones

November 9, 2023

5  out of  5
rating by hattiejune jones
"With State Farm, you are "family"! Always such a warm,friendly atmosphere ready to help you! If you are looking for great Insurance company, this is the one!Top shelf staff!!! Taylor ,you are a beautiful champion , you make what you do shine so bright for the Company, thank you!"
We responded:
"You are always welcome to the State Farm family!"